General Help |
Customer Service Telephone Numbers |
Hours of Operation |
---|---|---|
All enquiries |
08457 30 20 10 |
Always Open |
Customer Service Telephone Numbers |
Hours of Operation |
|
---|---|---|
All enquiries for customers with hearing or speech difficulties |
0800 37 80 01 |
Always Open |
Customer Service Telephone Numbers |
Hours of Operation |
|
---|---|---|
Lost or stolen |
08457 99 22 22 |
Always Open |
Lost or stolen cards |
08457 30 20 10 |
Always Open |
Card Protection Plan |
0844 848 2914 |
Always Open |
Customer Service Telephone Numbers |
Hours of Operation |
|
---|---|---|
Brochure request |
0800 30 20 10 |
Always Open |
Current cardholder |
08457 99 88 99 |
Mon - Fri 8.00am - 10.00pm |
Lost / Stolen |
08457 99 22 22 |
Always Open |
New accounts |
0800 30 20 10 |
Mon - Fri 8.00am - 8.00pm |
Payment Protection Insurance |
08707 200 743 |
Mon - Fri 8.00am - 8.00pm |
Customer Service Telephone Numbers |
Hours of Operation |
|
---|---|---|
General enquiries |
08457 30 20 10 |
Always Open |
Lost or stolen cards |
08457 30 20 10 |
Always Open |
New accounts |
0800 30 20 10 |
Mon - Fri 8.00am - 8.00pm |
Telephone self service |
08457 30 20 16 |
Always Open |
Customer Service Telephone Numbers |
Hours of Operation |
|
---|---|---|
New applications |
0500 30 20 17 |
Mon - Fri 8.00am - 8.00pm |
Current policy holders |
0800 30 20 10 |
Mon - Fri 8.00am - 8.00pm |
Claims Advice Helpline |
08458 50 40 12 |
24 hour helpline |
Home Emergency Helpline |
08458 50 40 13 |
24 hour helpline |
Legal Assistance Helpline |
08458 50 40 14 |
24 hour helpline |
Other Helpline (personal counselling, tax, health and medical) |
08458 50 40 15 |
24 hour helpline |
Car Insurance |
If you bought or last renewed your insurance before the 1st December 2008 please use these numbers: |
|
Customer Service Telephone Numbers |
Hours of Operation |
|
General enquiries |
0845 600 1180 |
Mon - Fri 8.00am - 9.00pm |
Claims |
0800 032 7505 |
Always Open |
Windscreen replacement |
0800 328 9150 |
Always Open |
Advice on legal matters |
0845 605 9143 |
Always Open |
Car Insurance |
If you bought or last renewed your insurance on or after the 1st December 2008 please use these numbers: |
|
Customer Service Telephone Numbers |
Hours of Operation |
|
General enquiries |
0845 640 5920 |
Mon - Fri 8.00am - 9.00pm |
New Claims |
0845 640 5922 |
Always Open |
Current Claims |
0845 640 5923 |
Mon - Fri 8.00am - 9.00pm |
Autoglass |
0800 011 3980 |
Always Open |
Britannia Rescue |
0800 756 8997 |
Always Open |
Travel Insurance |
If you bought or last renewed your insurance before the 1st December 2008 please use these numbers: |
|
Customer Service Telephone Numbers |
Hours of Operation |
|
General enquiries |
08456 419 720 |
Mon - Fri 8.00am - 6.00pm |
Claims |
08456 419 722 |
Mon - Fri 9.00am - 5.30pm |
Travel Insurance |
If you bought or last renewed your insurance on or after the 1st December 2008 please use these numbers: |
|
Customer Service Telephone Numbers |
Hours of Operation |
|
General enquiries |
0845 640 5930 |
Mon - Fri 8.00am - 9.00pm |
Claims |
0845 640 5931 |
Mon - Fri 8.00am - 9.00pm |
Emergency Assistance |
Outside UK |
Always Open |
Buy to Let, Shop and Offices & Surgeries Insurance |
Customer Service Telephone Numbers |
Hours of Operation |
General queries |
0845 640 5945 |
Mon - Fri 8.00am - 6.00pm |
Claims |
0845 640 5942 |
Always Open |
Legal and Tax advice Claims under section 6 Legal Expenses (Abbey Legal Protection) |
0845 293 6986 |
Mon - Fri 8.00am - 6.00pm |
Other Insurances |
Customer Service Telephone Numbers |
Hours of Operation |
Mortgage Payment Protection Insurance |
0800 30 20 10 |
Mon - Fri 9.00am - 5.00pm |
Term Assurance, Critical Illness Cover, Family Life Insurance Plans - |
0800 30 20 10 |
Mon - Fri 8.00am - 8.00pm |
Term Assurance, Critical Illness Cover, Family Life Insurance Plans - |
0870 010 4080 |
Mon - Fri 8.30am - 6.00pm |
Personal Accident Insurance |
0870 400 4712 |
Mon - Fri 9.00am - 5.00pm |
Income Protection |
0800 158 3120 |
Mon - Sat 8.30am - 5.30pm |
Customer Service Telephone Numbers |
Hours of Operation |
|
---|---|---|
Credit Card |
0845 076 7575 |
Mon - Fri 8.00am - 9.00pm |
FlexAccount |
0845 600 5707 (select option 2) |
Mon - Fri 9.00am - 5.00pm |
Mortgages |
0845 600 9626 |
Mon - Fri 8.00am - 6.00pm |
Personal Loans |
0845 600 5707 (select option 4) |
Mon - Fri 8.00am - 6.00pm |
Customer Service Telephone Numbers |
Hours of Operation |
|
---|---|---|
To apply |
0800 30 20 10 |
Mon - Fri 8.00am - 8.00pm |
General enquiries |
08459 30 20 12 |
Mon - Fri 8.00am - 6.00pm |
Customer Service Telephone Numbers |
Hours of Operation |
|
---|---|---|
Current account holders |
08457 30 20 10 |
Mon - Fri 8.00am - 8.00pm |
New applications |
0800 30 20 10 |
Mon - Fri 8.00am - 8.00pm |
Customer Service Telephone Numbers |
Hours of Operation |
|
---|---|---|
General enquiries |
08457 30 20 10 |
Always Open |
Lost or stolen cards |
08457 30 20 10 |
Always Open |
Share dealing |
0131 240 0690 |
Mon - Sat 8.30am - 5.30pm |
Cash ISA |
08457 30 20 10 |
Always Open |
Equity products |
0845 6030 120 |
Mon - Fri 8.30am - 5.00pm |
e-Bond |
08457 30 20 10 |
Always Open |
Guaranteed Equity Bonds - Applications and Service Enquiries |
0370 050 0955 |
Mon - Fri 8.30am - 6.00pm |
Stakeholder Pension - Applications and Service Enquiries |
0845 603 0142 |
Mon - Fri 8.30am - 5.00pm |
Cash Child Trust Fund |
08457 30 20 10 |
Always Open |
Equity Child Trust Fund |
0845 6030 120 |
Mon - Fri 8.30am - 5.00pm |
Customer Service Telephone Numbers |
Hours of Operation |
|
---|---|---|
New orders / Current order enquiries |
0845 3010417 |
Mon - Fri 8.45am - 9.00pm |
If you have ordered Travel Money using your InvestDirect or CashBuilder |
0800 30 20 10 |
Always Open |
Travel Insurance enquiries |
0500 30 20 16 |
Mon - Fri 8.00am - 6.00pm |
Travel Insurance Claims |
08456 419 722 |
Mon - Fri 10.00am - 4.00pm |
Travel Insurance Emergency Overseas Assistance |
+44 (0) 20 8603 9371 or internation_dept@mondial-assistance.co.uk. |
Always Open |
Customer Service Telephone Numbers |
Hours of Operation |
|
---|---|---|
All enquiries |
0845 60 90 600 |
Mon - Fri 8.30am - 6.30pm |
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