Nationwide Building Society: ALL Telephone Numbers

 

General Help

Customer Service Telephone Numbers

Hours of Operation

All enquiries

08457 30 20 10
International/Travelling Overseas: +44 1793 656789

Always Open

 

Textphone, Minicom or Typetalk

Customer Service Telephone Numbers

Hours of Operation

All enquiries for customers with hearing or speech difficulties

0800 37 80 01

Always Open

 

Lost / Stolen cards

Customer Service Telephone Numbers

Hours of Operation

Lost or stolen
Credit card

08457 99 22 22
International/Travelling Overseas: + 44 2476 438996

Always Open

Lost or stolen cards
(except Credit card)

08457 30 20 10
International/Travelling Overseas: + 44 1793 656789

Always Open

Card Protection Plan

0844 848 2914

Always Open

 

Nationwide Credit Card

Customer Service Telephone Numbers

Hours of Operation

Brochure request

0800 30 20 10
International/Travelling Overseas: +44 1793 656789

Always Open

Current cardholder

08457 99 88 99
International/Travelling Overseas: +44 2476 438997

Mon - Fri 8.00am - 10.00pm
Sat 8.00am - 8.00pm
Sun 9.00am - 5.00pm
Automated account enquiry service available Always Open

Lost / Stolen
Credit card

08457 99 22 22
International/Travelling Overseas: + 44 2476 438996

Always Open

New accounts

0800 30 20 10

Mon - Fri 8.00am - 8.00pm
Sat - Sun 9.00am - 5.00pm

Payment Protection Insurance

08707 200 743

Mon - Fri 8.00am - 8.00pm
Sat 8.00am - 6.00pm

 

Nationwide Current account

Customer Service Telephone Numbers

Hours of Operation

General enquiries

08457 30 20 10
International/Travelling Overseas: +44 1793 656789

Always Open

Lost or stolen cards

08457 30 20 10
International/Travelling Overseas: + 44 1793 656789

Always Open

New accounts

0800 30 20 10

Mon - Fri 8.00am - 8.00pm
Sat - Sun 9.00am - 5.00pm

Telephone self service

08457 30 20 16
International/Travelling Overseas: +44 1793 758666

Always Open

 

Nationwide Home Insurance

Customer Service Telephone Numbers

Hours of Operation

New applications

0500 30 20 17
International/Travelling Overseas: +44 1793 656789

Mon - Fri 8.00am - 8.00pm
Sat - Sun 9.00am - 5.00pm

Current policy holders

0800 30 20 10
International/Travelling Overseas: +44 1793 656789

Mon - Fri 8.00am - 8.00pm
Sat 9.00am - 5.00pm

Claims Advice Helpline

08458 50 40 12

24 hour helpline

Home Emergency Helpline

08458 50 40 13

24 hour helpline

Legal Assistance Helpline

08458 50 40 14

24 hour helpline

Other Helpline (personal counselling, tax, health and medical)

08458 50 40 15

24 hour helpline

Car Insurance

If you bought or last renewed your insurance before the 1st December 2008 please use these numbers:

Customer Service Telephone Numbers

Hours of Operation

General enquiries

0845 600 1180

Mon - Fri 8.00am - 9.00pm
Sat 9.00am - 5.00pm

Claims

0800 032 7505

Always Open

Windscreen replacement

0800 328 9150

Always Open

Advice on legal matters

0845 605 9143

Always Open

Car Insurance

If you bought or last renewed your insurance on or after the 1st December 2008 please use these numbers:

Customer Service Telephone Numbers

Hours of Operation

General enquiries

0845 640 5920

Mon - Fri 8.00am - 9.00pm
Sat 8.00am - 5.00pm

New Claims

0845 640 5922

Always Open

Current Claims

0845 640 5923

Mon - Fri 8.00am - 9.00pm
Sat 8.00am - 5.00pm

Autoglass

0800 011 3980

Always Open

Britannia Rescue

0800 756 8997

Always Open

Travel Insurance

If you bought or last renewed your insurance before the 1st December 2008 please use these numbers:

Customer Service Telephone Numbers

Hours of Operation

General enquiries

08456 419 720

Mon - Fri 8.00am - 6.00pm
Sat 9.00am - 3.00pm

Claims

08456 419 722
Emergency Overseas Assistance
For USA, Canada, South America and The Caribbean
1-(877) 566 2540 (toll free)
1-(819) 548 2540 (non-toll free)
For Europe and the rest of the World
+44 (0) 208 847 5045

Mon - Fri 9.00am - 5.30pm

Travel Insurance

If you bought or last renewed your insurance on or after the 1st December 2008 please use these numbers:

Customer Service Telephone Numbers

Hours of Operation

General enquiries

0845 640 5930

Mon - Fri 8.00am - 9.00pm
Sat 8.00am - 5.00pm

Claims

0845 640 5931

Mon - Fri 8.00am - 9.00pm
Sat 8.00am - 5.00pm

Emergency Assistance

Outside UK
+44 1243 621 545
Textphone call +44 151 494 1260 and ask to be connected

Within UK
01243 621 545
Textphone 18001

Always Open

Buy to Let, Shop and Offices & Surgeries Insurance

Customer Service Telephone Numbers

Hours of Operation

General queries

0845 640 5945

Mon - Fri 8.00am - 6.00pm
Sat 9.00am - 12.00pm

Claims

0845 640 5942

Always Open

Legal and Tax advice Claims under section 6 Legal Expenses (Abbey Legal Protection)

0845 293 6986

Mon - Fri 8.00am - 6.00pm
Sat 9.00am - 12.00pm

Other Insurances

Customer Service Telephone Numbers

Hours of Operation

Mortgage Payment Protection Insurance

0800 30 20 10

Mon - Fri 9.00am - 5.00pm

Term Assurance, Critical Illness Cover, Family Life Insurance Plans -
Sales Enquiries

0800 30 20 10

Mon - Fri 8.00am - 8.00pm
Sat - Sun 9.00am - 5.00pm

Term Assurance, Critical Illness Cover, Family Life Insurance Plans -
Service Enquiries

0870 010 4080

Mon - Fri 8.30am - 6.00pm
Sat 9.00am - 1.00pm

Personal Accident Insurance

0870 400 4712

Mon - Fri 9.00am - 5.00pm

Income Protection

0800 158 3120

Mon - Sat 8.30am - 5.30pm

 

Payment Difficulties

Customer Service Telephone Numbers

Hours of Operation

Credit Card

0845 076 7575

Mon - Fri 8.00am - 9.00pm
Sat 8.00am - 4.00pm

FlexAccount

0845 600 5707 (select option 2)

Mon - Fri 9.00am - 5.00pm

Mortgages

0845 600 9626

Mon - Fri 8.00am - 6.00pm

Personal Loans

0845 600 5707 (select option 4)

Mon - Fri 8.00am - 6.00pm

 

Personal Loans

Customer Service Telephone Numbers

Hours of Operation

To apply

0800 30 20 10
International/Travelling Overseas: +44 1793 656789

Mon - Fri 8.00am - 8.00pm
Sat - Sun 9.00am - 5.00pm

General enquiries
(including applications in progress)

08459 30 20 12
International/Travelling Overseas: +44 1793 656789

Mon - Fri 8.00am - 6.00pm

 

Nationwide Building Society Mortgages

Customer Service Telephone Numbers

Hours of Operation

Current account holders

08457 30 20 10
International/Travelling Overseas: +44 1793 656789

Mon - Fri 8.00am - 8.00pm
Sat 9.00am - 5.00pm

New applications

0800 30 20 10
International/Travelling Overseas: +44 1793 656789

Mon - Fri 8.00am - 8.00pm
Sat - Sun 9.00am - 5.00pm

 

Savings & Investments

Customer Service Telephone Numbers

Hours of Operation

General enquiries

08457 30 20 10
International/Travelling Overseas: +44 1793 656789

Always Open

Lost or stolen cards

08457 30 20 10
International/Travelling Overseas: + 44 1793 656789

Always Open

Share dealing

0131 240 0690

Mon - Sat 8.30am - 5.30pm

Cash ISA

08457 30 20 10
International/Travelling Overseas: + 44 1793 656789

Always Open

Equity products
(ISA / Unit Trusts)

0845 6030 120

Mon - Fri 8.30am - 5.00pm

e-Bond

08457 30 20 10
International/Travelling Overseas: +44 1793 656789

Always Open

Guaranteed Equity Bonds - Applications and Service Enquiries

0370 050 0955

Mon - Fri 8.30am - 6.00pm

Stakeholder Pension - Applications and Service Enquiries

0845 603 0142

Mon - Fri 8.30am - 5.00pm

Cash Child Trust Fund

08457 30 20 10
International/Travelling Overseas: + 44 1793 656789

Always Open

Equity Child Trust Fund

0845 6030 120

Mon - Fri 8.30am - 5.00pm

 

Travel

Customer Service Telephone Numbers

Hours of Operation

New orders / Current order enquiries

0845 3010417

Mon - Fri 8.45am - 9.00pm
Sat 9.00am - 5.00pm

If you have ordered Travel Money using your InvestDirect or CashBuilder

0800 30 20 10
International/Travelling Overseas: +44 1793 656789

Always Open

Travel Insurance enquiries

0500 30 20 16

Mon - Fri 8.00am - 6.00pm
Sat 9.00am - 3.00pm

Travel Insurance Claims

08456 419 722

Mon - Fri 10.00am - 4.00pm

Travel Insurance Emergency Overseas Assistance

+44 (0) 20 8603 9371 or internation_dept@mondial-assistance.co.uk.

Always Open

 

Portman Queries

Customer Service Telephone Numbers

Hours of Operation

All enquiries

0845 60 90 600

Mon - Fri 8.30am - 6.30pm
Sat 9.00am - 12.30pm

Know a telephone number that isn't posted here, or other Nationwide Tips 'n Tricks? Post here!