HBOS was actually taken over by Lloyds in 2009, because HBOS didn't manage its finances very well :)
HBOS was formed by the earlier mergers of Halifax PLC and the Governor and Company of the Bank of Scotland (HBOS = halifax Bank of Scotland, though the never actually break it out that way)
Just remember, if you are unhappy with your service from HBOS, there are still other banks available. Be sure to research their competition, there is lots of competition for your deposits, your mortgage, your savings, your pension. Some would even say it's a good idea to bank with at least two institutions, so if you have to leave one in an emergency, the process is as seamless as possible.
To Call HBOS for customer service, you're essentially calling a division of Lloyds Banking Group, so here are all of the numbers for them:
HBOS Banking Telephone Help |
08457 21 31 41 |
HBOS Credit Cards Customer Service Help 24 hours/day.............................................................. HBOS International service number............................................................... HBOS Lost or stolen bank cards : Mon - Sun 24 hours................................. HBOS Lost or stolen bank cards: International/overseas............................... HBOS Card Care (call anytime, they never close).......................................... Online helpdesk : Mon - Sun 24 hours............................................................. |
08457 29 39 49 (44)131 5498050 0845 300 0344 (44)131 5498050 0870 850 6850 0845 602 0000 |
HBOS Mortgages |
08458 50 08 4 |
HBOS Personal Loans Customer Assistance Bank of Scotland customers that are applying for a loan Customers with personal loan agreements beginning with "84" or "15" Customers with personal loan agreements beginning with
"7/" |
0845 600 4611 08457 44 44 55 08457 24 34 44 |
HBOS Insurance Customer Service |
08457 23 33 43 |
Investments Investment Savings Accounts Phone Number................................................. HBOS Pensions and other investments plans................................................... |
01904 61 11 10 0870 901 01 37 |
HBOS Savings HBOS Savings Accounts Help....................................................................... |
08457 26 36 46 |
Bank of Scotland Direct Savings and Access Savings Account |
08456 02 03 04 |
HBOS Travelling Help |
08452 46 00 06 |
HBOS Online Banking Problems Telephone Helpline |
08456 02 00 00 |
To Call HBOS Internationally about any other matters, 24 hours/day:
|
0044 1133 809 574
|
The Bank of Scotland does maintain a web presence at http://www.bankofscotlandhalifax.co.uk/